Refund Policy

Last updated: June 2026

30-Day Money-Back Guarantee

We only succeed when you love your results. That's why every purchase from Voro Hair is covered by our 30-Day Money-Back Guarantee — no questions asked.

How It Works

1. Email us at support@getvorohair.com with your order number and a brief explanation of why the product didn't work for you.
2. We will process your refund within 2 business days to your original payment method.
3. Keep the product. We do not ask you to ship anything back.

What Is Covered

• The product does not deliver the expected results.
• The product stops working within 30 days of purchase.
• You are simply not satisfied with your purchase — for any reason.

What Is NOT Covered

• Damage caused by dropping the product in water (the product is splash-resistant, but not fully submersible — please follow the usage instructions).
• Orders submitted more than 30 days after the purchase date. (We may still be able to assist with parts or repairs — please contact us.)

* Results may vary. We recommend giving the product a fair trial across multiple uses within the 30-day window before requesting a refund.

Questions?

If you have any questions about our Refund Policy, please reach out to us:

Email: support@getvorohair.com
Nexam Global Commerce, LLC
7345 W Sand Lake Rd, Ste 210, Office 7106
Orlando, FL 32819, United States

VORO™ is a company of the Nexam Global group.